Why can’t I sync data to a third-party APP?

  • Please confirm that the authorization for data synchronization (iHealth, Google fit, Fitbit) is turned on.
  • Only the data of the main account can be synchronized to the third-party APP, and the data of the rest members cannot be synchronized.
  • If the third-party APP failed to synchronize, you  can try to quit the third-party APP to restart and synchronize the data.

If you still have questions, please email us at appfeedback@vtrump.com.