How to delete the account ID?

If you want to delete the account ID, please follow the path below:
Settings >>  Permission Settings >>  Delete all personal data

1.Click the settings button in the upper right corner of the “Me” page to enter the “Settings” page, and click “Privacy Settings”.

2. Click “Delete all person data” to delete the account.

 

If you still have questions, please email us at appfeedback@vtrump.com.

How to delete the users?

If you want to delete a member, you can follow the below path
Me >> Members >> Edit

1. Click “Me-Member” to enter the member page.

2. Click “Edit” and click the red delete button to delete the member.

 

If you still have questions, please email us at appfeedback@vtrump.com.

How to sync the data with Fitbit and Google Fit?

Fitbit and Apple Health can only be used for the primary user, that is, the user established when first used. If you have updated to the latest version and still do not have FITBIT and Apple Health, it means that you are a non-master user at this time and you need to switch to the master user.

1 ) Click “Member” in “I”.

2 ) You can see the primary user in the first position, click to switch to the primary user.

3 ) Click on “me “and you can see FITBIT and Google Fit.

Please note the ScaleUp app can sync with Fitbit and Google Fit, while it cannot currently sync with other apps.

If you still have questions, please email us at appfeedback@vtrump.com.

How to enable Apple Health’s data permissions?

1. Open Apple Health

2. Click on the avatar in the upper right corner

 

3. Click on Privacy-App

4. Select “Scale Up”

5. Enable “Scale Up” to read  “Weight”, “Body Fat Percentage” and other data, and you can view the corresponding data in the App

如何开启苹果健康的数据权限?

 

1.打开苹果健康APP

 

 

 

2.点击右上角头像

3.点击隐私-App

4.选择“乐轻”

5.开启允许“乐轻”读取“步数”、“步行+跑步距离”、“体重”、“体脂率”等数据,即可在App内查看相应数据