NOTE:
The smart scale is Bluetooth 4.0 device, but not Bluetooth 2.0 device like earphone or keyboard. Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system! You can sync the data of scale in the APP directly.
Apple’s iOS13 and above systems have added a new privacy policy, requiring apps to obtain user permission separately to access the Bluetooth. Please turn on the system Bluetooth and app Bluetooth at the same time.
- How to enable Bluetooth access for the “Scale up”?
1. Enter the phone settings interface and find “Scale Up”.
2. Click to enter the application permission, open Bluetooth.
3. Bluetooth access was successfully turned on.
- How to turn on the Bluetooth of the mobile phone system?
1. Open the phone’s shortcut control panel and turn on Bluetooth.
2. Or enter the setting menu to turn on Bluetooth.
After all the above permissions are enabled, you can click “start weighing” of App to and follow the guide to finish the measurement.
Again, Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system!
If you still have questions, please email us by appfeedback@vtrump.com.