How to connect scale to APP in iOS system?

NOTE:

The smart scale is Bluetooth 4.0 device, but not Bluetooth 2.0 device like earphone or keyboard. Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system! You can sync the data of scale in the APP directly.

Apple’s iOS13 and above systems have added a new privacy policy, requiring apps to obtain user permission separately to access the Bluetooth. Please  turn on the system Bluetooth and app Bluetooth at the same time.

  • How to enable Bluetooth access for the “Scale up”?

1.  Enter the phone settings interface and find “Scale Up”.

2. Click to enter the application permission, open Bluetooth.

3. Bluetooth access was successfully turned on.

  • How to turn on the Bluetooth of the mobile phone system?

1.  Open the phone’s shortcut control panel and turn on Bluetooth.

2. Or enter the setting menu to turn on Bluetooth.

After all the above permissions are enabled, you can click “start weighing” of App to and follow the guide to finish the measurement.

Again, Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system!

 

If you still have questions, please email us by appfeedback@vtrump.com.

How to connect APP in Android System?

TIPS: The smart scale is Bluetooth 4.0 device, but not Bluetooth 2.0 device like earphone or keyboard. Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system! You can sync the data of scale in the APP directly.

Due to Android 6.0 system requirements by Google, scanning peripherals must obtain location permissions to use the body fat scale.  User needs to turn on both Bluetooth and app location permissions.

  • How to enable the app ’s location permissions?

(Take Samsung phones as an example.)

1. Open the phone settings interface, find “Apps”, and click to enter the “Apps” settings interface.

2. Find “Scale Up” in the open application interface, click to enter the ” Scale Up ” application setting interface.

3. In the “Scale Up ” permission setting , turn on the “Location Information”.

4. The location permission of the” Scale Up ” app was successfully opened.

  • How to turn on Bluetooth?

(Take Samsung phones as an example.)

1.  Open the phone settings interface, find “Connections”, and click to enter the “Connections” settings interface.

2. Turn on Bluetooth.

Again, Please DON’T pair the scale in the Bluetooth Setting of the mobile phone system!

 

If you still have questions, please email us by appfeedback@vtrump.com.

How do I delete historical data?

1. Enter the historical data interface to determine the data you want to delete. Slide this data bar to the left to see the [Delete] button;

 

2. Click the [Delete] button to confirm again whether you want to delete this data. If you are sure to delete, click [OK] to delete successfully.

如何删除历史数据?

1、进入历史数据界面确定您要删除的数据,向左滑动此数据条即可看到【删除】按钮;

 

2、点击【删除】按钮后会再次向您确认是否要删除此数据,若您确定删除点击【确定】即可删除成功。