1. 确认秤是否支持单位同步
阅读说明书，查看秤是否支持和APP同步单位。
2. 如果秤不支持单位同步，则需要在APP上和秤上分别设定的单位。
3. 如果秤支持单位同步，则可以在APP上设定完成后，将设置信息同步到秤上。秤同步后的单位，通常要下次上电测量的时候，才会生效。
如果还有问题，请发送邮件到appfeedback@vtrump.com联系我们。
秤没有显示或者显示异常通常有哪些情况？
秤的显示异常有以下几个方面:
1.无LED显示。请检查电池是否还有电量，重新安装电池，如果还是无显示，建议更换电池。
2.LED显示为LO。请认真检查电池是否有安装正确，并且确认电池还有电量，如果还是显示LO，建议更换电池。
3.LED显示为ER。如果只是临时显示，表明秤体正在校正，如果长期显示，表明秤的传感器已经超载甚至是损坏，请不要測量超过180KG或396lb的重量。
若发生其他情况无法测量，请联系购买商家。
如果还有问题，请发送邮件到appfeedback@vtrump.com联系我们。
Why dose my scale display abnormal?
There are several possibilities:
1.LED not displaying: Check that the battery still has power by reinstalling the battery. If the LED display still does not work, try putting in a new battery.
2.LED displays LO (LOW BATTERY): Check to see that the battery is correctly installed, and make sure the battery still has power. Reinstall the battery, and if the LO display still appears, replace the battery with a new one.
3. LED displays ERR (ERROR): If only temporary, maybe it is calibrated by the scale itself. If for long time, the scale sensor may have been overloaded or even damaged Avoid exceeding measurements of 396 lbs (180 kg) when using this scale.
4. Check your profile information (gender, age, and height). Make sure your information is accurate.
5. Ensure your scale is on a hard/flat surface. Some surfaces seem flat but not. Try a few different hard surfaces.
6. Check the legs of the scale before you measure. If not balanced, the data won’t be accurate.
7. Make sure that ‘0.00’are shown on display before each use.
8. Step on with bare feet, with each foot touching both the top and bottom electrode.
9. Stand on the scale firmly. Do not shake your body when weighing.
10. Take your measurements at the same time each day to ensure the most accurate results.
If, after trying the above methods, the scale still can not display the weight correctly. Please contact your seller for further help.
If you still have questions, please email us by appfeedback@vtrump.com.
如何查看或删除我的历史测量数据？
1.点击”趋势’’选项卡(主界面下方)。
2. 点击趋势页面右上角的“历史记录”。
3.点击某条数据即可查看数据，点击页面右上角的编辑即可删除相应的数据。
如果还有问题，请发送邮件到appfeedback@vtrump.com联系我们。
How do I view my data history? Can I delete history data?
1.Click the “Trend” icon on the tab.
2. Click “History” in the upper right corner of the page.
3. Click “Edit” at the upper right corner of the page to delete the selected data.
If you still have questions, please email us at appfeedback@vtrump.com.